Five children gathering around a camera smiling.

Child and youth safety

The safety of children and young people is very important.

At Relationships Australia Victoria, we want to make sure children feel safe and welcome at all times. Any type of abuse against children or young people is not okay.

We have rules in place to help keep children and young people safe. We also train our staff so they can help and support you, and keep you safe.

Our commitment to the safety of children and young people

Find out what to expect from us when you visit or use our services.

Read about our commitment [PDF, 495 KB]

Children and Young People’s Safety Code of Conduct

Everyone who works for us at Relationships Australia Victoria (RAV) is expected to behave in ways that keep children and young people (aged 25 and under) safe.

This Code of Conduct explains what our staff, volunteers and students will and won’t do, when working with children and families.

Read the Code of Conduct [PDF, 278 KB]

How to make a complaint

Information for children, young people and families

If you are not happy with a service that a child or young person aged 25 or under received from us at Relationships Australia Victoria, you have the right to make a complaint.

Read the Complaints Process [PDF, 177KB]

View our services for children, young people and families

Two parents standing in a park with one of the parents holding their child on their back.

All child and family services

We offer a range of specialised services to support children, young people and their families at different stages of their lives.

Two people sitting on separate couches talking while one person takes notes.

Counselling

We provide counselling services for couples, parents, families and individuals, including children and young people. Learn more

A group of young children sitting on a ledge wearing gum boots.

early matters

Promoting and supporting healthy, safe, family relationships through educational programs for parents and children living in specific areas of Ballarat and Sunshine.

A child on a swing pushed by their parents.

Family dispute resolution (family mediation)

We help couples who are separating to resolve their family law disputes including those related to parenting and/or property and financial matters.

Two parents holding their child smiling at each other.

Groups for children, young people and parents

Programs for parents and children about good communication, emotional development and managing conflict.

A teenage girl wearing a grey hoodie and beanie sitting down at a table smiling at a phone she's holding.

headspace Bairnsdale

We're proud to support young people's wellbeing through our headspace Bairnsdale centre.

A teenager laying down on the ground resting his head on a yellow skateboard as he holds a phone in front of his face.

headspace Sale

We're proud to support young people's wellbeing through our headspace Sale service.

A group of young teenagers standing next to each other outside.

headspace Wonthaggi

We're proud to support the mental health and wellbeing of young people in Bass Coast and South Gippsland through our headspace Wonthaggi centre.

A young boy wearing a light blue shirt standing outside.

i-Connect

Our Family Mental Health Support Service in East Gippsland.

A group of teenagers sitting next to each other smiling.

I like, like you

Preventative programs for primary and secondary schools that promote the connection between healthy relationships and emotional health and wellbeing.

Two parents holding both of their daughters hands.

Parenting After Separation Seminar program

This program provides parents with key information and strategies to assist children to successfully adjust to separation and/or associated conflict.

A young dad sitting on his living room carpet, feeding his infant child with a spoon.

Support for Fathers

Our national project supporting dads and father-figures. We provide resources, information sessions for dads, and professional training for workplaces and service providers.

Learn more about Relationships Australia Victoria