Current projects
We are currently undertaking a range of research and evaluation projects which are detailed below.
- Family Dispute Resolution and Separation
- Legally assisted FDR
- Participation, agreement and reduced acrimony through family mediation: Benefits for the ambivalent client in a mandatory setting
- Post-Separation Co-parenting Apps: Can They Help Families Avoid Conflict? Australian Research Council Linkage Grant
- Relationships Australia Family Dispute Resolution Outcomes Study
- AccessResolve Property Dispute Resolution Study
- Family Violence
- Perpetrator Program Attrition and Participant Engagement Strategies
- Perpetrator Program Attrition and Participant Engagement Strategies
- Child and family-focused prevention and early intervention projects
- Strengthening Family Relationships in the City of Yarra: An Evidence-Informed, Place-Based Approach
- ‘Respect and Connect program’: Strengthening the Evidence Base
- Relationships Australia National
- Relationship Indicators
- National surveys
Family Dispute Resolution and Separation
Legally assisted FDR
2023
Our legally assisted FDR service is delivered in partnership with Monash Law Clinics and Brimbank-Melton Community Legal Centre, to reduce barriers to participation in nonadversarial dispute resolution services. The service has also been designed to support vulnerable clients and those experiencing power imbalances. We commenced a project to evaluate the outcomes of the partnership model, gain client feedback and identify the successful features of the model, through a client survey and interviews with clients and practitioners.
Preliminary findings suggest that this service model is an important element in RAV’s suite of alternative dispute resolution services, providing choice to vulnerable clients and enabling a greater number of separating parents to receive assistance needed.
'I found that very helpful to get like actual proper legal advice, in terms of what we were coming up with and how it could possibly play out … [that] gave me confidence.’ - Legally assisted FDR client.
Participation, agreement and reduced acrimony through family mediation: Benefits for the ambivalent client in a mandatory setting
2023
In Australia, it is mandatory for separating couples to attempt Family Dispute Resolution (FDR) before taking a parenting matter to court. In this context some clients may attend FDR solely as a means of accessing court processes. This article examines key outcomes across a large sample of FDR clients at Relationships Australia Victoria. Participation, rates of agreement, levels of satisfaction and levels of acrimony are assessed for the sample as a whole and for a subgroup of those indicating their intention to proceed to court.
We provide FDR from centres across metropolitan Melbourne and regional Victoria. Visit www.rav.org.au/FDRlocations to find your nearest centre.
Post-Separation Co-parenting Apps: Can They Help Families Avoid Conflict? Australian Research Council Linkage Grant
2021–23
The ubiquity of smartphones has been accompanied by a proliferation of apps to help separated parents manage their post-separation arrangements. Family law professionals are often asked about these apps by clients—yet there has been no empirical evidence that either professionals or clients can draw on about the potential benefits and risks of these apps.
We are a Partner Organisation with academics at the Australian National University and University of Wollongong on an Australian Research Council (ARC)-funded study which aims to address this gap. In 2020, the study was awarded funding through an ARC Linkage Grant, with a March 2021 to March 2023 project timeline. The project involves multiple stages including:
- a survey of family law professionals
- a survey of app users
- and an evaluation of popular post-separation parenting apps.
We have identified numerous benefits and risks associated with the use of co-parenting apps (applications). We have also found that family law professionals generally report little knowledge of co-parenting apps. A number of our Family Dispute Resolution (FDR) Practitioners participated in testing 10 popular apps, all of which were rated 'poor' to ‘fair’. Data collection for this study is now complete and the team is working on communicating findings.
We presented on this study at the Family and Relationships Services Australia (FRSA) conference in 2022 and 2023, at the Australian Institute of Family Studies conference in 2022, at the National Mediation Conference in 2023, and at the Victorian Family Relationship Centres Good Practice Forum in 2023.
Articles from this study have been published in respected peer-reviewed journals:
- Irving M (2024) ‘Post-Separation Parenting Apps in the Context of Family Violence: Harm Minimisation Versus Harm Facilitation’. Law, Technology and Humans 6 (1):59-74. https://doi.org/10.5204/lthj.3403.
- Irving M and Smyth B (2024) ‘Post-Separation Parenting Apps: Potential benefits and risks in the context of family violence’. Australian Journal of Family Law, 36, 90-104.
- Heard G, Irving MA, Smyth BM, Payne JL and Althor G (2023) ‘Risks and benefits of post-separation parenting apps: perceptions of family law professionals in Australia and New Zealand’, Journal of Social Welfare and Family Law, 45(2), doi: 10.1080/09649069.2023.2206225
- Irving MA, Heard G, Smyth BM, Payne JL and Althor G (2023) 'Post-separation parenting apps in the hands of family law practitioners: expectations versus experience'. International Journal of Law, Policy, and the Family, 37(1), ebad027.
- Smyth BM, Payne JL, Irving M and Heard G (2023) ‘Popular post-separation parenting apps: An evaluation.’, Family Court Review 61(3), 563-585.
- Payne JL, Smyth BM, Irving M, Heard G and Althor G (2022) ‘Family law professionals’ views of post-separation parenting apps’, International Journal of Law, Policy and the Family, 36(1), doi:10.1093/lawfam/ebac029.
You can read more about the beginnings of the project on page 14 of our 2019/20 Annual Report.
AccessResolve Property Dispute Resolution Study
2019–20
AccessResolve is RAV’s property conciliation service for court-ordered clients. Although it supports a relatively high-conflict cohort of clients, it records strong settlement rates of over 70%. Our recent evaluation investigated how and why this was achieved, with the following findings.
- Clients report strong satisfaction with the service, particularly with practitioner characteristics.
- While practitioners have a greater capacity to be more advisory under the conciliation model, clients have a strong sense of confidence in the impartiality of practitioners.
- A large majority of participating clients felt able to express themselves during their session. Some interviewees described a strong sense of self-determination in the process.
These findings point to important elements of the conciliation model underpinning high settlement rates. This is important because it helps inform the ongoing development and refinement of this and other models of alternative dispute resolution.
We presented on this study at the National Mediation Conference in September 2021 and are continuing to report on and disseminate the study’s findings.
Relationships Australia Family Dispute Resolution Outcomes Study
2017-19
The Relationships Australia (RA) FDR Outcomes Study was a national project that was jointly led by Relationships Australia Victoria (RAV) and Relationships Australia Queensland (RAQ). RAV led the property component of this national study, which involved collecting survey data at multiple points in time from 1,695 clients across Australia. Combined with interview data from 200 of these clients, the study generated evidence on the outcomes of RA FDR services in both parenting and property disputes.
Key findings of the research include that:
- Almost two-thirds (65%) of participants reached a full or partial agreement on one matter or more.
- Overwhelmingly, participants found FDR to be safe, accessible and affordable. The traits of mediators were rated most positively.
- Reaching an agreement significantly reduced acrimony between the two parties. Simply participating in FDR alone, however, also reduced acrimony among those clients who expected to proceed onto court, and the FDR process also improved communication and adjustment to separation for many participants.
We are now in the process of communicating the results of this study. Several peer-reviewed papers have been published on this study:
Heard G and Bickerdike A (2021) ‘“Am I on track?” Family Dispute Resolution & the client need for guidance in post-separation property matters’, Australian Journal of Family Law, 34(3): 211-230
Heard G and Bickerdike A (2021) ‘Dispute resolution choices for property settlement in Australia: Client views on the advantages and disadvantages of Family Dispute Resolution and legal pathways’, Family Court Review, 59(4): 790-809.
Heard G, Bickerdike A and Lee J (2021) ‘Family Dispute Resolution for property matters: The case for making space’, Australasian Journal of Dispute Resolution, 31(2): 158-172.
Family Violence
Perpetrator Program Attrition and Participant Engagement Strategies
2023–ongoing
We are proud to be collaborating on a Victorian Government Family Violence Research Grant. The project, led by Monash University, is designed to enhance the evidence base in Victoria on perpetrator attrition and engagement strategies, to inform service delivery, innovation and best practice. RAV is one of the largest and continuous providers of Men’s Behaviour Change Programs (MBCPs) in Victoria. MBCPs are an important family violence intervention strategy, as such RAV is committed to increasing the evidence base for effective interventions and for this to inform innovations in practice development and implementation.
As a project partner, we will participate in the co-design of data collection, provide program attrition data, invite program participants, affected family members and practitioners to participate in research, and contribute to the development of evidence-based engagement guidelines. For more information, visit the Monash University website.
Child and family-focused prevention and early intervention projects
Strengthening Family Relationships in the City of Yarra: An Evidence-Informed, Place-Based Approach
2023-ongoing
RAV, through our Melbourne Family Relationship Centre (FRC) is a proud partner of the Yarra Communities that Care (CTC) initiative. RAV is leading the ongoing evaluation of Yarra CTC. In 2023, RAV is focusing on the project’s collaborative, place-based approach to strengthening family relationships in the City of Yarra, and its outcomes for families and the community.
‘Respect and Connect’: Strengthening the Evidence Base
2023-ongoing
‘Respect and Connect’ is our universal schools-based primary prevention program designed to strengthen healthy relationships and promote mental health and wellbeing for students in grades 5 to 10. This project will strengthen evidence-based content, enable the program to adopt a comprehensive evidence-informed program logic, and support continuous monitoring and evaluation, adaptation and consultation with young people.
Relationships Australia National
Relationship Indicators
2022-23
RAV, as part of the Relationships Australia National Federation, is pleased to share the results of our nationally representative survey into the state of relationships in Australia. This is the latest in a series of Relationships Indicators surveys conducted by the Federation across recent decades.
The 2022-23 survey explored the ‘most the important, meaningful’ relationship people have in their lives, people’s experiences with partnered relationship breakdown and bereavement, as well as other emerging relationship issues. It also focused on people’s social identities, by exploring the roles that group relationships play in our lives.
Key findings:
- Having a strong and reliable relationship improves subjective wellbeing, reduces loneliness, and enhances mental health.
- The effects of mental ill-health were pervasive across relationships, and a major pressure in itself for 22.1% of people.
- 1.7 million Australians feel unsafe disagreeing with their most important person. 7% are experiencing controlling behaviour in their important relationship.
National surveys
Ongoing
Relationships Australia conducts regular research projects, partners with universities and runs surveys throughout the year on topics of relevance to our clients and all Australians.
Read more about our research and evaluation work
Research and evaluation
Read about our evidence-informed approach, view our Theory of Change video and download our Social Impact Report.
Presentations, webinars and publications
We're committed to knowledge sharing and contributing to sector-wide continuous improvement. We regularly share our research and evaluation learnings at conferences and events and through webinars and podcasts.
Research and evaluation summaries
These summaries are designed to share the outcomes of key projects and initiatives relating to our services, clients and community needs.
Previous projects
For over a decade, we've conducted a wide range of research and evaluation projects, including major projects funded by the Australian Research Council.
Relationship Indicators 2022
View the results of our nationally representative survey into the state of relationships in Australia.
Our dedicated research and evaluation team
Driving collaborative design, development and implementation of our outcome measurements and evaluations.